This PCA service option gives our clients more control.
You or your Responsible Party is considered the employer, and Integra acts as your fiscal intermediary.
As the client and/or Responsible Party, you’re accountable for:
- Developing Care Plans
- You can elect to have assistance from a Qualified Professional
- Finding, hiring, training, scheduling, paying, monitoring, and firing PCAs
- Maintain documentation of PCA tasks and actions
Traditional PCA allows Integra Health Care, Inc., to play a more active role. Integra Health Care, Inc., is in charge of making employment decisions, but our clients can still give their Personal Care Assistants daily direction and may adjust the PCA’s schedule to meet their needs.
As the employer, Integra is responsible for meeting all employment laws and requirements.
Integra Health Care, Inc., is responsible for:
- Developing Care Plans
- In consultation with our clients and/or their Responsible Parties
- Hiring, training, scheduling, and dismissing PCA staff members
- Overseeing and evaluating PCA staff members
- Providing backup PCA staff when necessary
Benefits of PCA Choice for Personal Care Assistants
All Personal Care assistants who work for a client under PCA Choice are eligible to join Minnesota's PCA Union (SEIU).
You pay union dues and are eligible to vote on union matters. As a fiscal intermediary, Integra must meet the terms of SEIU, including paying the minimum union wage, providing paid time off (PTO) at union rates, and collecting union dues.
Why clients choose one PCA service over the other
When clients want our agency to find staff, they select Traditional PCA services.
The traditional option gives us the freedom to be more flexible with our clients. For example, many of our clients elect to schedule their own PCAs but have us take care of all the steps involved with hiring and firing PCAs. When clients have their own Personal Care Worker or Workers, usually family or friends who can cover all his shifts, they generally choose PCA Choice.
A complete range of home health care services
When our staff provides personal care, we treat you or your loved one like family, not just as another case.
As a family-owned business, we know the importance of personal care that family or friends often provide, so when you require assistance, we provide the care as if you or your loved one is a member of our family.
Our personal care provides comfort and other assistance during recovery from an injury or illness and strives to enable independence, so you or your loved one can maintain the wellbeing and dignity necessary for a high quality of life.
Matching personal care assistants to the needs of our clients
We do more than simply assign personal care assistants. We carefully match them to the individual needs of our clients. This enables our assistants to develop the close relationship, understanding communication, and trust that is required for quality personal care.
Our Personal Care services include:
When patients can remain in familiar surroundings, they can enjoy a quality of life that cannot be found in an institutional setting.
Integra personal care has many benefits that improve outcomes
Medical research shows that patients heal faster and more comfortably at home than in a hospital or nursing home setting, and our personal home care allows your loved one to stay home. Our in-home care also gives the patient more independence and dignity, so it leads to a higher level of satisfaction with life.
Integra health care provides benefits for other family members because it gives your family a break from caring for an ill or elderly member.
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Listen to our clients talk about
the quality of our care
“I have been impressed by the quality and the dedication of the women Integra has sent me.”
“I was listened to about my concerns and felt as though I was a person. I really like my caregiver as they are very willing to help me out.”
“There is nothing Integra and its staff won’t do to answer all questions and be friendly and polite. All visits have been professional and beneficial. It is always nice to call Integra and have my call answered by someone. A live, caring and professional person is 100% better than a voice mail or “option” selection. If I need to leave a message for someone, they always call back quickly and that day. This is important to me.”
“Our son’s caregiver is an amazing individual and we don’t think she realizes how much of a contribution she makes to our family. Because of her, we are able to work, run errands, and get much-needed rest and life breaks that help replenish our family to do it all over again. She will always have a special place in our hearts.”
“I have been extremely blessed and lucky to have met my caregiver. Eight years ago he started working for me at my house and he has never disappointed me in any way”
“My caregiver is “family” and has turned out to be like a brother to me more than I thought possible. He is a very caring person!”
“My caregiver is the best caregiver around; she is kind, pleasant, and eager to do anything the client wants. She is so professional, she knows what I want to do and I do not have to tell her. There is nobody that will compare to her.”
“My son’s caregiver makes every day special and fun, and we think she has gone beyond the needs of care for our son. He has improved so much on all he does. Our caregiver is great with my son and with his behaviors”