Integra Health Care Privacy Policy

1. Notice

This policy informs you about who operates this website, for whom it is operated, what information we gather from you, how we may use or disclose that information, and our efforts to protect it. Please read this policy carefully. Feel free to contact us at if you have any questions regarding its contents.

This website is operated by Healthcare Success Strategies on behalf of Integra Home Health Care. The site’s content has been reviewed and approved by representatives of Integra Home Health Care, who assume all responsibility for the accuracy of information contained herein.

2. Types of Information Collected

In connection with your use of our site, we ask for and may collect a variety of information from and about you in different ways. For example, when you complete the contact form, we ask for and store your name, email address, phone number, other identifying contact data and some limited medical-symptom data. Some of this may be considered Personal Health Information (“PHI”) and covered by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”).

SMS Communications: In addition to the previously mentioned types of information, we now collect data through SMS communications initiated by you with Integra Home Health Care. This may include text messages sent from your mobile device to us and vice versa. The content of these messages may contain personal health information or other sensitive data.

3. Use of Cookies

Use of our site requires that you accept the use of cookies, which are small data files that our website sends to your browser for storage on your computer’s hard drive. We use cookies to protect confidential data, track activity at our site and better serve your needs and interests.

4. Use of Information

The use of any information you provide is governed by an Agreement for Marketing Services between Integra Home Health Care and Healthcare Success Strategies. This agreement provides for appropriate safeguards and protections outlined by HIPAA to ensure the safety of your personal health information. The only use of this PHI is to pass it along to Integra Home Health Care for follow-up and contact, and to maintain archived copies at Healthcare Success Strategies or selectively approved service providers for purposes of measurement and back-up.

SMS Data Usage: The information collected via SMS will be used in line with the objectives stated in our Agreement for Marketing Services between Integra Home Health Care and Healthcare Success Strategies. This includes, but is not limited to, responding to your inquiries, providing health care support, and sending you updates or information relevant to your health care needs. All SMS data is subject to the same strict privacy standards and safeguards as other forms of personal health information under HIPAA.

5. Disclosure of Information

Aside from the parties mentioned above, we will not disclose your personal information to anyone else, unless compelled by law: We may disclose information to fulfill certain legal and regulatory requirements or if we believe, in good faith, that such disclosure is legally required or necessary to protect others’ rights or to prevent harm.

6. Access

At any time after you have logged on to our site, you may contact us at to request access to information we have collected regarding you or to notify us of changes to such information. If you request any such changes, we will contact you by email or fax to confirm those changes. Once confirmed, any new item of information will replace the corresponding information previously provided.

Access to SMS Data: You may request access to or correction of the SMS data we hold about you by contacting us at We will take steps to verify your identity before granting access or making corrections to ensure the security of your information.

7. Security

We may or may not use encryption methods to transmit your personal information from your computer to ours. Please remember that you play a valuable part in security, as well. After you have finished using our site, you should exit your browser so no unauthorized persons can use our site.

SMS Data Security: We take the security of SMS data seriously. While we strive to protect your information, it's important to note that SMS is not a fully secure communication method. We recommend not sending sensitive health information via SMS. We employ measures to ensure the confidentiality and integrity of SMS data in our possession.

Remember that any information you voluntarily disclose online in any news or message postings, discussion groups, or chat rooms may be collected and used by others without your permission. Furthermore, if you provide any information to parties who operate websites that are linked to or from our site, different rules may apply to their collection, use, or disclosure of your personal information. We encourage you to review these sites’ policies before revealing any sensitive or personal information.

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